After logging in to Zid Bus Sports Betting In the section, you'll see a live icon next to every ongoing match. Click on a match to view real-time scores, over-by-over details (for cricket), goal updates (for football), and in-depth match statistics.
Scores typically refresh every 30 seconds to 1 minute. Live betting odds update in real time alongside the score – so you can follow the action and place live bets at the same time.
Live video streaming is also available for select matches. These matches are easy to spot – look for a camera icon next to the match name. To watch a stream, you must be logged in and have a balance in your account.
You get the same information on mobile — the page is fully optimised for smaller screens. A stronger data connection means score updates load even faster.
Zid Bus offers two separate ways to take a break:
Cooling-Off (Temporary Break): You can temporarily deactivate your account for 1 to 30 days. During this period, logging in will not be possible. Once the period ends, your account does not reactivate automatically — you will need to log in yourself. A cooling-off period cannot be cancelled once it has started.
Self-Exclusion (Long-Term Break): You can close your account for a minimum of 6 months, up to 5 years, or permanently. The closure takes effect immediately upon request. To reactivate your account after the period ends, you will need to submit a request to the help centre and wait through a cooldown period.
In both cases, your account balance remains secure and no promotional messages are sent during the break.
To take any kind of break, go to the Account Settings Responsible Gaming Go to the section or in the Help Center Let us know via live chat.
Some details on your Zid Bus account can be updated on your own, while others require assistance from the Help Center.
You can change this yourself: Settings such as your password, notification preferences, and betting limits can be changed directly from the Account Settings page.
This needs to be done through the help centre: To change the mobile number provided at registration in the Help Center Apply. This may require OTP verification on the old number and confirmation of your identity.
Your name or date of birth cannot be changed after KYC verification, as this information is cross-checked against your national ID. That's why it's important to enter accurate details at the time of registration.
Requests to update any personal information are typically processed within 24 to 48 hours.
At Zid Bus, entering the wrong password several times in a row will temporarily lock your account for security reasons. This is a protective measure to prevent unauthorized access attempts.
Step 1 — Wait 30 minutes: A soft lock typically lifts automatically after 30 minutes. After that, try logging in again with the correct password.
If you've forgotten your password: Click the "Forgot password?" option on the login page. An OTP will be sent to your registered mobile number, which you can use to set a new password.
If the lock doesn't clear: in the Help Center Contact live chat. Verifying your mobile number and unlocking your account typically takes 10–15 minutes.
To avoid this issue in the future, keep a strong password stored somewhere safe or use a password manager.
KYC, or Know Your Customer, is an identity verification process required at Zid Bus when withdrawing above a certain amount. It keeps your account secure and helps prevent misuse.
Required documents:
- National ID Card (NID) – clear photos of both the front and back are required
- Passport or driving licence (accepted as alternatives)
- A selfie of you holding your ID document
How to deposit: Upload your photos directly from the "Identity Verification" section in Account Settings, or in the Help Center Send a photo via live chat.
How long it takes: KYC verification is normally completed within 24 hours. During busy periods, it may take up to 48 hours. You'll be notified by email or SMS once verification is complete.
Once KYC is completed, you won't need to do it again – it may only be required if there's a major change to your details.
Getting started with cricket betting on Zid Bus is straightforward. Just log in and Sports Betting Go to the Sports Betting section and select "cricket". You'll find matches from all major tournaments, including IPL, BPL, Test series, and the T20 World Cup.
Common markets that are beginner-friendly:
- Match Winner: Bet on which team will win the match – the simplest option.
- Toss Winner: Which team will win the toss.
- Over/Under Runs: Whether runs in a specific over will be more or less than a set number.
- Top Batsman: Which player will score the most runs.
- Live Betting: You can place bets at updated odds after every ball while the match is in progress.
Once you select your preferred market, it will be added to the bet slip. Enter your stake and the potential payout will appear instantly. Click "Confirm Bet" and your bet is placed.
Start with a small bet to get a feel for the process — it won't take long to get the hang of it.
Resetting your password on Zid Bus is simple and the whole process takes under 5 minutes. Here's how:
- Go to the login page and click the "Forgot password?" link.
- Enter the mobile number you used when registering.
- A 6-digit OTP will be sent to that number — it usually arrives within 30 seconds.
- Verify with OTP.
- Set a new password – at least 8 characters, ideally combining uppercase and lowercase letters with numbers.
- Log in with your new password.
If you don't receive the OTP: Check your network connection, wait 1 minute, then use the "Resend" option.
If your mobile number has changed: An automatic reset is not possible in this case. in the Help Center Reach us via live chat or email at support@zidbus.best – once your identity is verified, your issue will be resolved within 24 hours.
Important: During a password reset, no one from Zid Bus will ever ask for your old password or OTP. If someone does, it's a scam.