🔒 Data Security

Zid Bus Privacy Policy — How Your Data Is Protected

Find out clearly how Zid Bus collects your personal data, why it's stored, and why it's never sold to third parties.

Last Updated: January 2026
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Six Core Principles of Privacy Protection

Here's a quick overview of the standards Zid Bus follows to protect your data.

End-to-End Encryption
All transactions and communications on Zid Bus are protected with 256-bit SSL encryption. Every piece of data travels encrypted from your browser to our servers.
Your Data Is Never Sold
Your name, phone number, usage patterns — none of your data is ever sold to third parties. Data is used solely to operate the platform.
Secure Data Storage
Your data is stored in encrypted form on Zid Bus's secure servers. Regular security audits are conducted to identify and resolve any vulnerabilities quickly.
Minimal Data Collection
Zid Bus only collects the data it needs to provide its services. No unnecessary personal information is requested.
Your Control
You can view, update, or request deletion of your stored data at any time. Your rights over your data are always upheld.
Adherence to International Standards
Zid Bus follows GDPR principles for data protection — meaning your data is managed to one of the strictest standards in the world.
SSL Protection
Bank-Grade Encryption
KYC Verification
Identity Verification
Fraud Screening
24/7 Fraud Monitoring
Cloud Backup
Encrypted Data Copy
Geo

Introduction

Welcome to Zid Bus. This Privacy Policy page explains what information is collected when you use Zid Bus, how that information is used, who it may be shared with, and what rights you have over your data.

Many platforms write their privacy policies in language so complex that most people can't follow it. Zid Bus took a different approach. Everything here is written in plain, straightforward English because we want you to genuinely understand what happens with your data. No hidden clauses, no confusing language.

By using Zid Bus, you confirm that you have read and accepted this privacy policy. You will be informed in advance of any changes to this policy.

This privacy policy was last updated in January 2026. You will be notified in advance at your registered email address before any significant changes take effect.
1

What Information We Collect

Zid Bus only collects the information that is genuinely necessary to provide its services.

Data Type What We Collect Why It's Needed
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email address Account & Notifications
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser type, device ID Security & Fraud Prevention
Usage Data Login times, game history, betting records Service Improvement & Account Management
  • During registration, only your mobile number, password, and date of birth are required. Any additional information is requested at the time of KYC verification.
  • Zid Bus does not store your full bank account number or credit card number — only the last 4 digits of your mobile banking number are kept on record.
  • If you contact our support team, those conversations may also be recorded — to help us improve our service quality and as evidence for dispute resolution.
  • App users will be asked to allow push notifications on their device — you can turn this off at any time.
2

How Your Data Is Used

Below is a detailed breakdown of the purposes for which Zid Bus uses the information it collects.

  • Account Management: To create and maintain your profile, verify your login, and ensure the security of your account.
  • Payment Processing: To process deposits and withdrawals securely and to maintain your transaction history.
  • Fraud prevention: To detect multiple accounts, bonus abuse, and money laundering.
  • Service Improvement: To understand which features are used most and where issues arise, so the platform can be continuously improved.
  • Marketing communications: To send you relevant bonus and promotional information based on your preferences. You can opt out at any time.
  • Legal Obligation: To meet licensing authority requirements and comply with AML (Anti-Money Laundering) regulations.
  • Responsible Gaming: To detect unusual betting patterns and alert or assist the user accordingly.
3

Sharing Information with Third Parties

Zid Bus does not sell your data. However, in a limited number of circumstances, certain information may be shared with specific third parties.

  • Payment processor: Information required to process transactions via bKash, Nagad, or Rocket is shared with those providers. This data is used solely for transaction verification.
  • Game Provider: Live Casino and slots software partners receive only the minimum data necessary for gameplay. They are not permitted to share your information with any third party.
  • Law Enforcement Agencies: Specific information may be disclosed to authorities when required by a court order or legal obligation.
  • Licensing Authority: The licensing authority under which Zid Bus operates may access specific transaction data for audit purposes.
  • Your information is never sold or transferred to advertisers, data brokers, or any third party for commercial purposes.
Zid Bus keeps a record of every instance of data shared with third parties. You can request to view this log at any time through our support team.
4

Data Protection Methods

The technologies and methods Zid Bus uses to keep your information secure.

  • 256-bit SSL Encryption: All communication between your browser and our servers is secured with bank-grade encryption, making it virtually impossible for anyone to intercept or tamper with your data over the internet.
  • Database Encryption: All sensitive data stored on our servers — including passwords and payment details — is kept in encrypted form. No staff member can read this data directly.
  • Two-Factor Authentication (2FA): OTP verification is required at every login. Even if someone knows your password, they cannot log in without the OTP.
  • Regular security audits: Third-party cybersecurity experts regularly audit Zid Bus's systems, and any vulnerabilities discovered are addressed promptly.
  • Access Control: Zid Bus staff can only access the data they need for their specific role. Access logs are recorded and reviewed on a regular basis.
  • Phishing Protection: Zid Bus will never ask for your password, PIN, or OTP via email or SMS. Any message requesting this is a scam.
What Zid Bus Does
  • All data encrypted with SSL
  • Regular Security Audits
  • OTP Login Verification
  • Instant alerts for suspicious logins
What Zid Bus Does Not Do
  • Asking for your password over the phone
  • Selling or Sharing Your Data
  • Unnecessary Data Collection
  • Sending Marketing Without Consent
5

Cookie Policy

Zid Bus uses cookies — what they are, why they're needed, and how you can manage them.

A cookie is a small file stored in your browser. It is used to remember your login state, save your preferences, and improve site functionality.

  • Essential cookies: Stores your login session, language preferences, and security tokens. Without these, the site will not function properly.
  • Functional Cookies: Remembers your preferences — such as which games you enjoy most — so your favourite categories appear first each time you log in.
  • Analytical Cookies: To understand which parts of the site are used most. This data is fully anonymised — no personal information is included.
  • Zid Bus does not use third-party advertising cookies — your browsing is not tracked to serve you ads on other sites.
  • You can disable cookies from your browser settings. However, disabling essential cookies may prevent login and certain features from working.
6

Your Data Rights

Zid Bus fully recognizes all the rights you have over your personal data.

Right to Access
You can find out what information we hold about you at any time.
Right to Rectification
You can request that any incorrect or outdated information be updated.
Right to Deletion
You can request that your data be deleted after your account is closed.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Data Portability
You can request a copy of your data to download.
Right to Lodge a Complaint
If you are not satisfied with how your data is being used, you can raise a complaint with our support team.
To exercise any of your rights Help Center. We typically respond within 7 business days.
7

How Long We Keep Your Data

  • Data for active accounts is retained for as long as the account remains open, as it is necessary for providing the service.
  • After account closure, transaction records may be retained for up to 5 years — due to legal and licensing obligations.
  • KYC documents may be retained for up to 3 years after account closure.
  • If you withdraw your consent, your data will immediately stop being used for marketing purposes.
  • Security logs (IP address, login history) are retained for a maximum of 1 year.
8

Privacy Contact

For any questions, complaints, or requests regarding your data, get in touch with us through the channels below.

  • Email: support@zidbus.best (for privacy-related matters, use the subject line "Privacy Request")
  • Help CenterYou can chat directly in Bengali via the live chat — available 24/7.
  • Requests for data deletion or portability are typically processed within 7 business days.

What Makes Zid Bus Different on Privacy?

When sharing your information on an online platform, a natural question arises — is this data safe, and could someone use it to cause harm? Zid Bus understands that concern. That is why we do not just aim to keep you secure; we show you exactly how we do it.

A lot of users wonder — is my mobile number being shared somewhere? The honest answer is: your number only leaves Zid Bus in one place — bKash or Nagad, when you make a payment. And that's solely for transaction verification. Your number is never shared with ad companies, data brokers, or anyone else for commercial purposes.

Financial data tends to be the biggest concern for most users. Zid Bus never stores your full payment card number or bank account details. For mobile banking transactions, only the last few digits are kept on record so you can identify which number was used — the full number is never stored. This means that even in the event of a data breach, no one would be able to use that information to access your bank account directly.

On the topic of passwords, Zid Bus wants to make one thing clear — no staff member or support agent will ever ask for your password or OTP. If you receive any message or call requesting this, it is without question a scam. Change your password immediately and notify our support team.

Cookies are often misunderstood. The cookies Zid Bus uses are primarily for remembering your login session and understanding site performance. We do not use tracking cookies to show you ads on other websites. Selling your browsing history is not part of our business model.

Some data must be retained even after an account is closed — this may seem inconvenient, but there is a reason for it. Under Bangladesh's financial regulations and the conditions of international gaming licenses, transaction records must be kept for a number of years. This is required for anti-money laundering investigations and tax compliance. However, your information is not used for marketing purposes after your account is closed.

Most importantly, you are in control of your own data. At any time, you can find out what information Zid Bus holds about you, request corrections, and — if you close your account — ask for your data to be deleted. These rights are real and enforceable, not just words on a page.

Frequently Asked Questions

What users want to know about data security and accumulator betting.

Zid Bus protects your data and funds through multiple layers of security. First, you'll notice "https" and a padlock icon next to the site URL — that's your SSL encryption indicator, meaning all data travelling between your browser and our servers is fully encrypted.

Second, no Zid Bus employee can read your password — it is stored in hashed form. Third, OTP verification is required at every login, so even if your password is compromised, no one can access your account. As for your funds — withdrawals are sent only to the mobile number registered in your own name, nowhere else. If suspicious activity is detected, Zid Bus automatically suspends the transaction and contacts you for verification. Together, these measures keep both your data and your money safe.

On Zid Bus, combining bets on multiple matches into a single wager is called an Accumulator or Parlay bet. To place one, start by selecting the odds on any match — it will be added to your bet slip. Then go to a different match and select another set of odds — that will be added too. You can add up to 15 matches on a single slip this way.

On your bet slip, select the "Accumulator" or "Multi" option, then enter your total stake — the odds from all your matches will be multiplied together to show your potential total payout. For example, if you select odds of 2.0, 1.8, and 2.5 across three matches, the combined odds will be 2.0 × 1.8 × 2.5 = 9.0. That means a ৳100 bet would return ৳900 if you win. Keep in mind, though — every single match must be correct. One wrong result and the entire bet is lost. Make your decisions with that risk in mind.

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Play in a Safe Environment — Choose Zid Bus

Zid Bus works every day to protect your information and funds. Register now and enjoy with complete peace of mind.

Still have questions? Visit the Help Centre

If you have any questions about privacy or data protection, Zid Bus's team is ready to help in Bangla — 24/7.

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